WTW Launches HR AI assistant, Expert

WTW (NASDAQ: WTW), a leading global advisory, broking and solutions company, today announced the launch of Expert, an AI-enabled assistant designed to help U.S. midsize businesses streamline and enhance their HR, compensation and benefits work. Based on WTW’s deep expertise in benefits, rewards and human capital, Expert helps teams with a range of tasks — from summarizing benefit trends to drafting employee communication materials.

Powered by generative AI, Expert brings WTW’s expertise to users’ fingertips along with access to a comprehensive database of U.S. federal and state HR, benefits and insurance legislation. Expert includes features that help with:

• Research: Teams can explore market-leading data on compensation and benefits and find information on the latest trends and best practices
• Regulatory expertise: Users can get information about regulatory and compliance matters
• Writing: Expert can help users draft colleague communications, job descriptions and employee surveys
• Search engine: Strategy, policy and benefit plan documents can be stored and searched for in a secure library

Expert’s catalogue of content includes WTW’s benefit and compensation-related leading human capital research, trend data, thought leadership, white papers, regulatory briefings, best practices and case studies.

“Generative AI is ideally suited to help benefits, compensation and HR teams save time and access proprietary information. We know that midsize company HR teams are particularly time-constrained, making Expert a welcomed addition,” said Julie Gebauer, President of Health, Wealth & Career, WTW. “Backed by the enthusiasm of clients who beta-tested Expert, we’re excited to bring this breakthrough to even more organizations.”