Surveys

Survey: Trends Point Toward Heading Back to the Office

WTW Flexible Work Models Pulse Survey notes US companies push for greater in-office presence to drive engagement, opposing a leading benefit of remote work.

Michael Webb | December 05, 2024

The trend of flexible work models is gradually shifting, as almost two-thirds of US companies (61%) have implemented a formal policy that requires employees in the office for a minimum number of days a week. That is according to the Flexible Work Models Pulse Survey by WTW, (NASDAQ: WTW), a leading global advisory, broking and solutions company.

The drive behind greater in-office presence is the belief that face-to-face interactions boost employee engagement within teams (84%), strengthen corporate culture (71%) and increase collective productivity by promoting personal interaction of teams (64%). However, this contrasts the leading benefits of remote work, including promoting attraction and retention of specific roles that could not be filled without remote work options (84%), increased engagement by having better work life balance (78%), and greater employee retention (76%).

“As employers strive to balance corporate and workforce needs regarding engagement and productivity by encouraging employees to return to the office, a lack of clear structure around designated office days will hinder progress toward improved team collaboration," said Russ Wakelin, senior director, Rewards Data, Intelligence at WTW. "Reviewing the total rewards package and seeking employee feedback are essential steps to ensure alignment with needs and expectations while considering realistic changes that will motivate employees to return to the office.”

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