This is the final article of a 3-part series, "The Case to Embrace AI." This series examines AI usage among professional services firms, and more specifically, how some consulting firms, as focused as they may be on guiding clients on their AI journeys, could be overlooking important opportunities to put AI to work within their own companies. The series will outline some of the promising use cases for AI in a professional services firm, the benefits these use cases can provide, and the foundational elements firms need to put in place to reap those benefits.
Succeeding With AI: A Practical Guide for Consulting Firms. Mitigating risk, targeting the right internal use cases and starting small are key to unlocking AI's power. Contributed by Carlos Sanchez.
The consulting business and the broader world of professional services aren't shy about opening their wallets for AI. By 2027, according to a 2023 survey from IDC, worldwide spending on artificial intelligence capabilities is projected to exceed $423 billion, with professional services and three other industries expected to be most aggressive, accounting for 60% of global IT spending on AI.
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