This is the second article of a 3-part series, "The Case to Embrace AI." This series examines AI usage among professional services firms, and more specifically, how some consulting firms, as focused as they may be on guiding clients on their AI journeys, could be overlooking important opportunities to put AI to work within their own companies. The series will outline some of the promising use cases for AI in a professional services firm, the benefits these use cases can provide, and the foundational elements firms need to put in place to reap those benefits.
Unlocking AI's Value Inside a Consulting Firm: Used the right way, AI is proving it can deliver ROI via new business models and business process improvements. Contributed by Carlos Sanchez
As is usually the case after a technological breakthrough's initial splash, wide-eyed curiosity has yielded to clear-eyed practicality as business leaders begin viewing AI technology through the more hardened lens of the return on investment it can potentially provide. These days, the question business leaders in pretty much every industry, consulting included, seem to be asking their preferred generative AI-driven digital assistant is, "What value can you add to my business?"
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