Industry Intelligence Surveys

Professional Services Study: Industry Aiming to Build Resilience Through Investment in Innovation and Existing Clients

International study indicates 2023 is the year to maximize operational efficiency, reduce dependency on legacy apps and solve data integration issues Cloud-based…

Michael Webb | June 15, 2023

International study indicates 2023 is the year to maximize operational efficiency, reduce dependency on legacy apps and solve data integration issues

Cloud-based enterprise software solutions firm, Unit4, has published the findings of the Pierre Audoin Consultants (PAC) Study: Professional Services – A Benchmark for 2023. This year's study reveals positivity among professional services organizations (PSOs) about their business performance in the last year, as well as their future plans to build greater business resilience to market volatility through investment in innovation. However, concerns have increased around legacy applications, which must be addressed if firms are to drive operational efficiency and grow revenues.

Building organizational resilience

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