Taking Stock of an Integrated Service Model

Yearend is opportune for stocktaking. ALM Intelligence introduced in mid-2017 a new taxonomy, which we internally referred to as the "wheel." The conceit…

Nathan Simon | December 09, 2018

Yearend is opportune for stocktaking. ALM Intelligence introduced in mid-2017 a new taxonomy, which we internally referred to as the "wheel." The conceit was that management consulting was increasingly being delivered as integrated services targeted at cross-functional transformations powered by digitization. The wheel arrayed service spokes against client functions with digital at the hub and risk embedded throughout. This was a departure from ALM's traditional conception of consulting as a loose collection of service pillars that rested on a foundation of industry and geographic practices.

ALM analysts observe much micro-level anecdotal evidence for this integrated service model in their conversations with consultants and clients, but we also assess it at a macro-level through our market sizing and forecasting. Comparing the patterns of growth across the nine services that make up the wheel reveals two distinct periods.

2013-2017: Front to Back Office Transformation

To continue reading, become an ALM digital reader

Benefits include:

  • Authoritative and broad coverage of the business of consulting
  • Industry-leading awards programs like Best Firms to Work For, Global Leades and Rising Stars
  • An informative newsletter that goes into the trends shaping the industry
  • Critical coverage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Terms of UsePrivacy Policy

Copyright © 2024 ALM Global, LLC. All Rights Reserved.