A changing of the guard is underway in corporate America as Baby Boomers begin to reach retirement age in droves. The resulting generational difference is just one force disrupting longstanding perceptions of what work and employment are. All this change creates an environment rife with opportunity for HR consulting firms as very large companies find themselves needing to turn on a dime to address the emerging challenges of the day head-on. Consulting spoke with CEO, North America, and Managing Partner with BPI Group's international business unit, Juan-Luis Goujon, about some of those changes as well as the changing definitions of work and consulting itself.
Consulting: How would you characterize the overall state of the HR consulting market?
Goujon: It's interesting what has happened. The world of employment, the world of work, the way business was conducted and the impact it has on people, most of us were late in the sense that it took us a while to realize everything around us had changed after the financial crisis. It took us maybe 2-3 years to really catch up with the needs of our clients and the way in which we deliver our services and price them. It was a learning experience and the market has changed a lot. You have on one hand sort of a comeback of smaller structures. With digital the way we communicate has made it possible for smaller companies that are more nimble with great consultants and thought leadership to be in contact with clients that 6-7 years ago would be confined to very much a local impact.
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