For most firms, firm culture is left to evolve naturally as a result of the values, customs, and traditions prioritized by the firm's leadership. Impact Advisors, a perennial Best Small Firm to Work For, isn't most firms. The firm's belief is that culture can emanate from the top, but must be cultivated regularly from within. As a result, the firm recently hired Michael Nutter to take on the role of Director of Firm Culture and Associate Satisfaction. Consulting One on One recently sat down with Nutter to learn more about his role, and the importance of culture inside the firm.
Consulting: What does the Director of Firm Culture do?
Nutter: From a responsibility perspective, I lead communication, both internal and external, and oversee the satisfaction of our associates. But informally, I'm considered the firm's happyologist.
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