Bill Pace manages a company that's rapidly progressing in two different directions—health services and consumer products. Atlanta-based Kurt Salmon Associates, which very recently became a part of the Management Consulting Group family, currently employs 500 consultants and works with large retail clients such as Macy's. Here, the CEO talks about the type of consultant who is an ideal fit for KSA as well as where the company's headed. (Since the deal has not yet closed, Pace was not at liberty to discuss the acquisition.) Consulting: With such specialized fields, what role does retention play at the firm?
Pace: When we lose somebody who's been here for two or three years, we lose a ton of knowledge and a ton of contacts and networking in our industry—even though they may be relatively junior because they've only focused on consumer, or they've only focused on health. Whereas at another firm for your first two or three years, you might have done an oil and gas project, you might have done a consumer project, you might have done a financial services project, and while you've accumulated a ton of knowledge, it's not directed in a particular area yet.
Consulting: How does that tie into work-life balance?
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