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Kennedy Corner

  • »A Force in Consumer Banking
    Banks have been stepping up their customer satisfaction game in recent years against the typical market forces at play. The pace of change has been head-spinning for an industry not well known for its swift response to customers.
  • »Time To Simplify and Get Organized (Well, At Least Your Cloud Services)
    The practice of adding cloud services in silos and based on specific department needs often results in overlapping and many different contracts with the same vendors.
  • »Riding the Waves of Healthcare Risk
    The modern healthcare system is much like the ocean—stormy, choppy, and hostile at times, soothing, calm and inviting at others. For surfers, the more waves you go for, the more you will catch, and the more likely you’ll “wipe-out.”
  • »The Department of Defense Wants a New Mantra
    “Do more with less.” It’s become a tired refrain that U.S. Department of Defense leadership is all too familiar with hearing from all directions, whether it is their direct superiors, Congress, or the Executive.
  • »Things Go Wrong
    Things go wrong. Anyone who plays poker knows this. One moment you’re on the verge of a royal flush, and the next, you pull a six of diamonds, and you’re called. Things do indeed go wrong.
  • »The Next Big Thing
    Consultants are always looking for the next big thing, the innovation that will see clients storming through their gates, bypassing pesky procurement departments, and writing blank checks for the magic mousetrap that whitens and brightens and cleans windows, too.
» View all

Travel Advisory

  • »Marriott Goes Big in NYC
    Marriott International, Inc. and G Holdings opened what they’re calling an “iconic addition” to the New York skyline, a combined 378-room Courtyard hotel and 261-suite Residence Inn hotel in midtown Manhattan. The $320 million, 68-story property is the tallest single-use hotel in North America.
  • »Best Places to Stay: Travel Bounces Back
    Consultants are on the road again, at least according to the results of our annual Best Places to Stay survey.
  • »FAA: ‘Staffing Challenges’ Causing Delays
    In case you haven’t noticed, non-weather related delays at U.S. airports are on the rise. (And I know you’ve noticed that weather-related delays are definitely on the rise.)
  • »Hilton’s Building Boom
    Coming off a whirlwind 2012, Hilton Worldwide is the fastest growing global hospitality company by number of rooms.
» View all

Book It!

  • »Q&A: Keeping It Simple
    BCG’s Six Simple Rules sets out to simplify some organizational complexity.
  • »Review: Leading the Life You Want
    It seems that everyone has an opinion on work/life balance these days, but Stewart D. Friedman’s Leading the Life You Want isn’t necessarily one of them.
  • »Review: The Culture Map
    Globalization led to the rapid connection of internationally based employees from all levels of multinational companies, and now those same employees are expected to collaborate with colleagues scattered all over the world.
  • »Review: Twitter is Not a Strategy
    Today’s digital frenzy has led many to declare that advertising is dead… or at least dying. Is it?
  • »Excerpt: Procurement as Productivity
    The following is an excerpt from the book Procurement 20/20: Supply Entrepreneurship in a Changing World by a quartet of McKinsey & Company consultants—Peter Spiller, Nicolas Reinecke, Drew Ungerman and Henrique Teixera.
  • »Review: The Risk-Driven Business Model
    Most companies focus their innovation on new products.
» View all

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Consulting magazine Newsbriefings

This Week in the Profession

  • »KPMG Acquires Workday Consulting Practice from AXIA Consulting
    KPMG acquired the Workday Consulting Practice from AXIA Consulting, a provider of technology and business consulting services to local middle-market and Fortune 500 companies and government agencies.
  • »EY Acquires Boston-based strategy firm, The Parthenon Group
    EY will acquire The Parthenon Group, a global strategy consultancy with 300 professionals in offices in Boston, London, Mumbai, San Francisco, Shanghai and Singapore.
  • »IBM, Apple Partnership Aims to Transform Enterprise Mobility
    Apple and IBM announced an exclusive partnership that teams the market-leading strengths of each company to transform enterprise mobility through a new class of business apps—bringing IBM’s big data and analytics capabilities to iPhone and iPad.
  • »KPMG acquires 2014 Seven Small Jewel winner Zanett Commercial Solutions
    KPMG Acquires Business and Technology Consulting Firm Zanett Commercial Solutions.
  • »EY Invests $500M in New Global Analytics Center of Excellence
    EY has established a Global Analytics Center of Excellence (COE) and will commit some $500m, multi-year investment to deliver transformational change to clients by combining analytics with business acumen, domain and functional skills.
  • »PwC Unveils Digital Services Business
    PwC announced the formation of its Digital Services business, with over 2,000 digital consulting professionals around the world committed to helping clients compete and thrive in an increasingly digital world.
  • »EY Adds Power and Utility with Five Points Partners
    Ernst & Young LLP announced Five Point Partners, LLC, a full-service consulting services firm serving the power and utility industry, has joined the EY organization in the U.S., Canada and Philippines.
  • »Cognizant Q1 Earnings Up 19.9%
    Cognizant First quarter revenue of $2.42 billion was up 19.9 percent from the year-ago period and up 2.8 percent from last quarter.
  • »KPMG Acquires Restructuring Advisory Firm, BBK
    KPMG has acquired a majority of the assets of BBK, a restructuring advisory firm.
  • »Mesirow Wins Award for Turnaround Work
    Mesirow Financial Consulting announced that The M&A Advisor has awarded it Turnaround Consulting Firm of the Year for the second year in a row.
» View all

CMAG.COM EXCLUSIVES

Consulting magazine Online Exclusives

Features

  • »The Evolution of IT Services Firms
    IT consulting firms help bridge the gap between the customers that have business areas they wish to automate, and the technology companies that enable the desired automation.
  • »Who Should Be Making Commitments in the Sales Process?
    Are you in sales? If so, are you the one making commitments or is it the buyer? Who should be making commitments in the sales process? If you already follow a sales process you may know the right answer to this question. Or you may be very surprised.
  • »Eight Habits of Effective Critical Thinkers
    Critical thinking—the ability to make decisions, solve problems, and take appropriate action—has been identified as a key skill by educators business leaders and governments. Here are eight ways to become a better critical thinker at work and in life.
  • »Executive On-Boarding
    Some 15 years ago, a study by the Center for Creative Leadership found that 40 percent of external hires failed in their new positions within 18 months. Today, data suggests that this number may be as high as a whopping 60 to 80 percent within 24 months.
» View all
Consulting magazine Interviews

Interviews

  • »One on One with North Highland’s Alex Bombeck
    It’s no secret that analyzing and parsing through the massive pile of data companies accumulate through the natural course of doing business has become a huge industry. To bring all the parts together, North Highland recently launched its Social Insight Lab to harness the power of social to make sense of the data. Alex Bombeck, President of Sparks Grove, North Highland’s marketing division, sat down to explain how it works.
  • »One on One with Cliff Consulting’s Kirsten Kuhlmann
    Assuming the role of President and Owner of a well-established consulting firm is a unique challenge. Kirsten Kuhlmann recently did just that at Oakland, Calif.-based Cliff Consulting.
  • »One on One with Accenture’s Stephen Rohleder
    Accenture has appointed Stephen Rohleder to lead its North America business, the firm’s largest market. Consulting sat down with Rohleder to talk growth opportunities, talent strategy and how the firm plans on grooming the next generation of consultants.
  • »One on One with 4i Consulting’s Eugene Roytburg
    With more than two decades of analytics and insight under his belt, Dr. Eugene Roytburg, managing partner and co-founder of Deerfield, Ill.-based 4i Consulting, knows a thing or two about helping clients wrap their heads around the influx of data companies are swimming in these days.
» View all
Consultants on Consulting

Consultants on Consulting

  • »When It Comes to Healthcare: Focus on Nursing
    In this uncertain healthcare environment, a distinct demand exists for outside experts who can help guide healthcare professionals through a changing, and often confusing, regulatory environment. Consultants with expertise in a specific aspect of care or avenue of delivery have ample opportunity to influence the healthcare field—especially those who can inform and improve hospitals’ nursing practices.
  • »Six Keys to Consulting in the Middle Market
    For many consultants, working with large corporations has significant appeal. With the revenues of the Fortune 500 greater than 75 percent of U.S. GDP, the impact of big business on the economy is hard to overstate.
  • »Five Ways to Align to the C-Suite
    In my experience, real estate and facilities management (RE/FM) executives have not traditionally enjoyed as much access to or involvement with C-level leaders as our peers in finance, HR and IT. There is an old joke that asks how RE/FM leaders get a seat at the table for senior-level meetings, rather than simply providing the table.
  • »Negotiating for Higher Fees
    They say that doctors make the worst patients. Along those lines, consultants surely make the worst clients. Or, at least, the most difficult negotiators. Whether that’s true or not, I can vouch for the most difficult consulting contract negotiation I ever conducted being at the hands of Aaron Veshama, the COO of a Massachusetts-based consulting firm.
» View all

Focus: Client Industries

High Tech

High Tech

  • »EY Unveils Global Analytics Center
    Being able to analyze an ever-increasing volume and variety of information now sits at the top of the business agenda as organizations grapple with gaining real insights that help improve business performance and pro-actively manage risk. For this reason, EY has established a Global Analytics Center of Excellence (COE) and will commit to a $500 million multi-year investmentl.
Communications

Communications

  • »Pace Harmon Now Employee Owned
    Pace Harmon announced that it has implemented an employee stock ownership plan (ESOP) as it completes the transition to a 100 percent employee-owned company.
Healthcare

Healthcare

  • »A Critical Condition
    Even amid some very good news, the state of healthcare remains in need of some pretty intensive care. Upheaval, transformation and disruption define the delicate and chaotic state of the industry. Can consultants find a cure?
Manufacturing

Manufacturing

  • »A Seismic Shift
    Over the last three decades, developed economies have enjoyed the benefits of first-mover advantage in globalizing their operations, which has given a major shot in the arm to the West’s bottom line. Deloitte’s recent report, Business Trends 2014: The Next Wave of Globalization, shows leaders in the developing world are brimming with confidence that sunnier days are ahead.

Focus: Service Lines

HR

Human Resources

  • »The New HR Agenda
    Welcome to the world of evidence-based HR, one where consultants are being asked to use analytics and technology to deliver strategic services and sustainable solutions. Talent management remains the top priority, but there’s plenty more on the HR professionals’ plates these days.
IT

Information Technology (IT)

  • »Executive Roundtable: The New Normal
    Clients have realized it’s a new day: C-level management teams are realizing that the incremental, one-at-a-time changes of the past won’t deliver the type of results customers are now demanding. In more settled times, business leaders could take comfort in the notion that an incremental approach to change made sense: But not today—economic and political uncertainly have helped usher in a new era of consulting, one that requires a complete overhaul of the client and, ultimately, the customer experience.
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