As a consultant, would you recommend your client to outsource their most treasured process, the core of their value chain? If your answer is no- you're not alone. You would probably be thrown out by your client before you could spell KPI. But you also know that for your clients it may be hard to let go of some processes they should be outsourcing. Additionally, in the modern, globalized world, simply outsourcing is not enough. With a tightly knitted bond, the outsourcing relationship can become a real value differentiator. What is the solution? How do you find the right partner that your client is willing to outsource this process to?
The answer is not necessarily who your client could outsource to, but how. IBM, in cooperation with VantagePartners, has developed a method to facilitate the how. With Relationship Alignment, your client won't need to worry that outsourcing an IT process crucial to their business will be a risk to them. Relationship Alignment ensures that both your client and their IT outsourcing partner forge a relationship built on trust.
What is trust, anyway?
